Refund & Cancellation Policy

ReceptAI is a monthly subscription. This page explains exactly what happens when you cancel, and when we do and don't return money. If anything here is unclear, message us before you buy — we would rather answer the question than take a payment you regret.

1. Free trial

Every plan starts with a 14-day free trial. No card is required to start, and nothing is charged during the trial. If you do nothing at the end of it, you are not billed — the assistant simply stops taking new bookings.

2. Cancelling

• You can cancel at any time from Billing in your dashboard. No phone call, no retention script.
• Cancellation stops the next renewal. It is not retroactive.
• You keep full access until the end of the billing period you have already paid for.
• Your data stays available to you for that period. See the Privacy Policy for deletion.

3. Refunds

• Partial months are not refunded. If you cancel mid-cycle you keep the service until the cycle ends, rather than receiving money back.
• Duplicate or incorrect charges are refunded in full. If you were billed twice, or billed after cancelling, tell us and we will return it — you should not have to argue for that.
• If the service was materially broken for a sustained period during a billing cycle and we could not fix it, contact us and we will refund that cycle. We would rather refund you than have you pay for something that did not work.

4. How to request a refund

Message us on WhatsApp at +91 98866 71039 or email hello@receptai.in with your salon name and the charge date. We aim to respond within 2 business days.

5. How long refunds take

Approved refunds are issued to the original payment method. Once we process it, the money typically reaches your bank or UPI account within 5–7 business days, depending on your bank. We cannot speed up your bank's side.

6. Currency

All prices and refunds are in Indian Rupees (INR).